Being in this industry, we’re honored to have the opportunity and capability to keep families safe and comfortable in their homes, just like they should be. But, when we get to times like we’re currently experiencing in CT of intense cold, we can only try our absolute best to get to everyone as quickly as possible. We want you to be warm and toasty just as much as you do, if not more! Because, for us, if you’re not comfortable in your home, we haven’t done our job. We just ask for your understanding in knowing that we’ll be there as soon as we can – we know waiting until the next day is less than ideal, but you can be sure that when we do arrive, we WILL get everything taken care of – that we can guarantee. Your comfort is ALWAYS our first priority!
If you do have an absolute service emergency and are a current contract or warranty customer ONLY, give us a call any time and we’l get it all figured out. Otherwise, call our offices between the hours of 7am and 5pm and we’ll get you on our schedule for as soon as possible. Thank you and stay safe and warm out there!
